Terms & Conditions

Effective Date: 19/11/2025

Welcome to Jhariya Steel Wire ("Company", "we", "our", "us"). These Terms & Conditions govern your access to and use of our website, products, and services, including any purchases made through our platform. By using our website, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By accessing our website or placing an order, you affirm that you are at least 18 years of age and legally capable of entering into binding agreements. Your continued use of our website implies full acceptance of these Terms.

2. Company Overview

Jhariya Steel Wire is a leading manufacturer and supplier of fencing wire, GI wire, barbed wire, binding wire, cable armouring wire, and various industrial-grade wire products. All products are supplied as per industry standards and customer specifications.

3. Use of Website

You agree not to misuse the website in any manner, including but not limited to:

• Engaging in fraudulent activities
• Providing false information or impersonation
• Uploading harmful code, malware, or attempting unauthorized access
• Violating any applicable laws or regulations

4. Product Information & Specifications

We strive to ensure all product descriptions, specifications, images, and details are accurate. However, variations may occur due to:

• Manufacturing tolerances and technical limitations
• Differences between sample and bulk production
• Supply-chain availability and coating finish variations

Customers must verify dimensions, coating, gauge, weight, and compatibility before placing an order.

5. Pricing & Payment

• All prices listed are subject to change without prior notice.
• Prices may vary based on taxes, transportation, steel market fluctuations, and order quantity.
• We accept authorized online payment methods. Bank transfer orders will be processed after confirmation.

In case of payment failure or discrepancies, customers should contact our support team immediately.

6. Order Confirmation

An order is considered confirmed only when:

• We receive full payment or agreed advance
• You receive an official confirmation message or invoice
• Production or dispatch process has been initiated

7. Shipping & Delivery

• Delivery timelines depend on location, logistics partner, and product availability.
• Unexpected delays may occur due to natural events, strikes, traffic, or government restrictions.
• Risk passes to the customer once the goods are dispatched unless stated otherwise.

8. Cancellation & Refund

Cancellation and refund requests are governed by our Cancellation & Refund Policy. Some products, especially custom-size or bulk orders, may not be eligible for cancellation.

9. Return & Replacement

Returns or replacements are permitted only if:

• The delivered product is damaged
• The specifications do not match the confirmed order
• There is a manufacturing defect

All returns must comply with our Return Policy guidelines.

10. Intellectual Property Rights

All content on this website—including text, images, designs, product descriptions, logos, branding, and layout—is the exclusive property of Jhariya Steel Wire. Unauthorized reproduction, distribution, or modification is strictly prohibited.

11. User Accounts

If you create an account on our website, you are responsible for:

• Maintaining confidentiality of login credentials
• Ensuring accuracy of personal information
• All activities performed under your account

12. Prohibited Activities

• Reselling website content
• Interfering with website functionality
• Submitting false claims or chargebacks
• Harassment or abusive communication with staff

13. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from:

• Product misuse
• Improper installation or storage
• Third-party logistics delays or damage
• Website errors, outages, or maintenance

14. Warranty Disclaimer

All products are supplied according to standard industry tolerances. Specific warranties apply only when explicitly mentioned in the invoice or product documentation.

15. Compliance With Laws

Users must comply with all applicable local, national, and international laws when using our website or purchasing goods.

16. Suspension or Termination

We reserve the right to suspend or terminate access to our services if:

• Fraudulent activity is detected
• Terms are violated
• False or misleading information is provided

17. Third-Party Links

Our website may contain links to third-party sites. We do not control or endorse their content, policies, or practices. Users interact with third-party websites at their own risk.

18. Indemnification

You agree to indemnify and hold harmless Jhariya Steel Wire, its directors, employees, and partners from any claims, losses, damages, or expenses arising due to your misuse of our website or violation of these Terms.

19. Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of our website will constitute acceptance of the updated Terms.

20. Contact Information